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It’s possible that your Maid is having problems adjusting to a new culture. As a result, make sure she gets her basic requirements fulfilled, such as a clean and comfortable room and adequate food, as she may not be accustomed to the food your family consumes.
She could be missing her loved ones back home, so talk to her if you see she’s upset. Reassure her that you care about her and that she’s a member of the family. Remind her that her sacrifices are worthwhile, and allow her to communicate with her immediate family on a regular basis so that she feels connected.
It may be more difficult to get along with everyone at home. Tensions are common when people have diverse personalities and expectations. Get your helper’s viewpoint on the problem, then propose strategies to cope with it, either by convincing her to change her attitude or by teaching her about the other members of the family.
Talk to the family member who isn’t getting along with your helper next. Since you’re all sharing a home, emphasize the necessity of harmony and compromise.
This might be due to a misalignment of expectations: your maid may believe she is doing her best, but you believe otherwise since you can do it faster or your previous assistance was more productive.
You should avoid comparing your current assistant to your prior one since it will simply build bitterness and make her feel insufficient. Instead, go over her daily routine with her and see how she handles her responsibilities. Tell her how she can make things go more smoothly.
Never ask her to accomplish more than she is capable of. Begin with a few easy chores and gradually increase them as you gain confidence in her abilities. Don’t forget to compliment her when she does anything. This will boost her self-assurance, which will improve her work performance.
Understand that if she has been slack in taking care of the kids or assisting your parents at home, it is most likely due to her irritation with her daily routine – she may be overloaded and anxious. Speak with her and see what you can do to make things easier for her.
Bring in the agency to help you settle the problem if she verbally or physically abuses your family. Any form of abuse should not be condoned. Consider hiring a new assistance if the situation cannot be remedied and she returns to her old habits.
Make sure she understands what you want of her by being specific in your directions. For example, urging her to “clean the room” is quite ambiguous. What method do you want her to use to clean the room? What portions of your body do you want cleaned? You might also divide her responsibilities into smaller, more doable jobs and ask her to write down your instructions so she doesn’t forget them. When she’s completed, give her both encouraging and critical criticism so she may improve her performance next time.
It’s up to you to decide where the lines should be drawn. If your maid feels like she’s a member of the family, she’ll be interested in how things are doing around the house. So sit her down and explain that she must respect the family’s private matters.
However, before approaching her, make sure you haven’t been involved her in your personal issues – that is, sharing sensitive information with her or asking for her assistance with these issues. If you have, you may share some of the blame for her actions.
A real and trusted friendship takes time to develop. Begin by inquiring about her life, family, and native country. You might also want to share some of your own experiences. Include her in family activities when she isn’t required to work (such as a stroll in the park), celebrate her birthday, get gifts for her children to show you care, and speak with her even if it isn’t about her responsibilities.
She’ll be more inclined to open up and appreciate you once she realizes how much you value her as a person.
If you’re scared about losing your power by befriending her, keep in mind that respect is all that is required.
Put yourself in her shoes for a moment. Recognize that she needs time and space to heal or grieve, and offer her that time and space. She can be powerless, hopeless, guilty, terrified, bewildered, anxious, or perplexed. Physical and mental energy might be depleted by these emotions.
Offer a sympathetic ear. Demonstrate that you care about what she’s going through by seeing what you can do to help — financially or otherwise. If she’s still having problems months later, consider enrolling her in a professional counseling session with the agency.
Let your assistance know that she may come to you even if she makes a mistake, such as destroying anything in the house by accident or injuring your child or elderly parent while she was looking after them.
Assure her that you will not return her or file a complaint with her agency, and explain why it is critical for her to keep you updated. Take note of how you behave when she does open up to you about an issue. Do you get irritated easily or accuse others? Do you make her feel guilty for approaching you with a problem? It’s only logical that she wouldn’t want to speak out if you act like that. Instead, concentrate on how she can prevent making mistakes.
What is her justification for working so much? Is she attempting to prove her worth to you? Is it vital to her to have more money? Is her employment the only thing she has to do to pass the time? Learn about her motivations and express your concerns. Tell her that if she keeps going at this rate, she will become unwell.
If she says she wants to take the day off but doesn’t have enough time, look through her calendar with her and help her cut down on duties or show her how to better manage her time. Introduce her to things she can undertake on her days off outside the house.
Make it plain from the start that she can only use the phone in an emergency and during her breaks or days off, but not at work. Explain what may happen if she attempts to cook and chat on the phone at the same time, for example: she can chop up the meat incorrectly and harm herself.
Once you’ve established the guideline, make sure she follows it consistently. Don’t bother her or badger her to complete the conversation if she’s on the phone during her break.